24 hour average ticket response time: N/A minutes*
Customer service that counts
Providing Canadian hosting services based purely on high availability, without overselling, making sure we can provide what's been advertised, and without compromising our levels of customer service!
All of our system admins are fully, English & French bilingual, ready to provide 24/7 non-outsourced support to our users. There are no "second-in-command" administrators for our services, you will always reach an associate fully qualified to make changes in our network. We also realize that quick answers make our customers happy, which makes that one of our primary concerns.
Unmetered reliability
Unlike some providers, we provide a 100% Canadian hosting service, with our servers located in Canada!
DILIGENThost has upheld a 100% uptime guarantee since it's start, over 1 year ago, and it's not about to change!
We perform stress testing, which is a form of testing that is used to determine the stability of a given system. It involves testing beyond normal operational capacity, often to a breaking point, in order to observe the results. This includes router/network equipment.
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Unlimited features: Add-on & subdomains, MySQL databases, email accounts
You're also provided with no limit on the amount of MySQL databases, e-mail accounts, and other features which your account provides.
Upholding a 100% uptime guarantee & 30 day money back guarantee...
...and that's not about to change!
Network & Power uptime guarantee - If we do not meet our uptime policy, you can count on us to make it right again! We know you won't be needing this though!
30 day money back guarantee - Let us know within 30 days following your accounts activation to receive complete reimbursement for the monthly fees paid, elapsed or prepaid.
Large knowledgebase -- FAQ's answered while typing in a support ticket
Don't think it's in the knowledgebase? Send in a ticket! While typing your question away, some of your questions may appear as knowledgebase suggestions for similiar questions we've been asked previously!
Some testimonials...
"...all that I have been looking for and i have no plans of moving anytime soon, cant recommend them enough..." -Ryan
"...so far the fastest shared host I've ever had. And great service. They did a server to server transfer for me." -Daiv
"While searching for Canadian hosting that met all my requirements, I landed on diligenthost and haven't looked back since!" -John
What's new at DILIGENThost?
December 1st, 2008 - New backbone added to the network, now provisioned and online, added nLayer & Global Crossing.September 25th, 2008 - New network now provisioned and online, now fully Canadian hosting with a Premium BGP mix of Peer1, Teleglobe, Videotron & Level3.
- Some testimonials
- What's new